Uptime (30 Days)
Response Time (30 Days)
Avg: 135msRecent Incidents
Service
May 16, 2026, 07:00 AM
What to Do If Zoom Is Down
Check your internet connection
Before assuming Zoom is down, verify that your internet connection is working. Try loading a different website like google.com. If other sites also fail to load, the problem is with your connection, not Zoom.
Clear your browser cache and cookies
Corrupted cache data can prevent Zoom from loading properly. Clear your browser cache and cookies, then try again. In most browsers you can do this from Settings > Privacy > Clear Browsing Data.
Try a different browser or device
If Zoom does not load in your current browser, try a different one (Chrome, Firefox, Safari, Edge). You can also try accessing Zoom from your phone or a different computer to rule out device-specific issues.
Flush your DNS cache
Stale DNS records can prevent your device from connecting to Zoom. On Windows, open Command Prompt and run "ipconfig /flushdns". On Mac, open Terminal and run "sudo dscacheutil -flushcache". On Linux, run "sudo systemd-resolve --flush-caches".
Try using a VPN
If Zoom is blocked in your region or your ISP is having routing issues, connecting through a VPN may resolve the problem. This is especially helpful if Zoom works for others but not for you.
Check the service status page
Productivity tools like Zoom typically maintain a public status page. Visit Zoom's official status page to see if they have acknowledged any ongoing issues and check estimated resolution times.
