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Is Shopify Down?

Real-time status monitoring for Shopify

Operational

Last checked: Feb 28, 07:55:01 PM UTC

Shopify is currently up and accessible. No issues detected.

100.00%
24h Uptime
100.00%
7-Day Uptime
100.00%
30-Day Uptime
157ms
Avg Response

Uptime (30 Days)

30 days
Jan 30Today

Response Time (30 Days)

Avg: 156ms
Jan 30Feb 6Feb 13Feb 20Feb 27
NormalFailures detected

Recent Incidents

No incidents reported for Shopify in the last 30 days.

What to Do If Shopify Is Down

If you are having trouble accessing Shopify, try these troubleshooting steps before concluding that the service is experiencing an outage.

1

Check your internet connection

Before assuming Shopify is down, verify that your internet connection is working. Try loading a different website like google.com. If other sites also fail to load, the problem is with your connection, not Shopify.

2

Clear your browser cache and cookies

Corrupted cache data can prevent Shopify from loading properly. Clear your browser cache and cookies, then try again. In most browsers you can do this from Settings > Privacy > Clear Browsing Data.

3

Try a different browser or device

If Shopify does not load in your current browser, try a different one (Chrome, Firefox, Safari, Edge). You can also try accessing Shopify from your phone or a different computer to rule out device-specific issues.

4

Flush your DNS cache

Stale DNS records can prevent your device from connecting to Shopify. On Windows, open Command Prompt and run "ipconfig /flushdns". On Mac, open Terminal and run "sudo dscacheutil -flushcache". On Linux, run "sudo systemd-resolve --flush-caches".

5

Try using a VPN

If Shopify is blocked in your region or your ISP is having routing issues, connecting through a VPN may resolve the problem. This is especially helpful if Shopify works for others but not for you.

6

Check the service status page

Productivity tools like Shopify typically maintain a public status page. Visit Shopify's official status page to see if they have acknowledged any ongoing issues and check estimated resolution times.

Frequently Asked Questions

Is Shopify down right now?
This page shows the real-time status of Shopify based on automated monitoring by Qodex. The status badge at the top of the page updates every 60 seconds. If Shopify is experiencing issues, you will see a "Down" or "Degraded" indicator along with details about when the problem was first detected.
Why is Shopify not working?
There are several reasons Shopify might not be working for you: (1) Shopify could be experiencing a server-side outage affecting all users; (2) your internet connection may be down or unstable; (3) your DNS cache may be stale; (4) a regional network issue could be affecting your connection to Shopify's servers; or (5) Shopify may be performing scheduled maintenance. Check the uptime chart above to see if our monitors are also detecting issues.
How long do Shopify outages usually last?
Most Shopify outages are resolved within 30 minutes to 2 hours. Major outages affecting all users are typically addressed as a top priority by Shopify's engineering team. Minor or regional outages may take longer to resolve. You can monitor the situation in real time on this page, which updates automatically.
Where can I report a Shopify outage?
You can report issues with Shopify through their official status page or support channels at https://shopify.com. You can also check social media platforms like Twitter/X for reports from other users. This Qodex monitoring page provides an independent, automated check of Shopify's availability.
Is Shopify down just for me?
If this page shows Shopify as "Operational" but you cannot access it, the issue is likely on your end. Try these steps: clear your browser cache, try a different browser or device, restart your router, try using a VPN, or check if your ISP is experiencing issues. If our monitors also show problems, it is a widespread issue.
How can I get notified when Shopify goes down?
You can set up free uptime monitoring alerts with Qodex. Sign up at qodex.ai and configure a monitor for Shopify (or any website). You will receive instant notifications via email, Slack, or webhook whenever Shopify goes down or comes back up.

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