Alexa logo

Is Alexa Down?

Real-time status monitoring for Alexa

Operational

Last checked: Mar 14, 03:07:02 AM UTC

Alexa is currently up and accessible. No issues detected.

100.00%
24h Uptime
100.00%
7-Day Uptime
100.00%
30-Day Uptime
198ms
Avg Response

Uptime (30 Days)

30 days
Feb 13Today

Response Time (30 Days)

Avg: 197ms
Feb 13Feb 20Feb 27Mar 6Mar 13
NormalFailures detected

Recent Incidents

No incidents reported for Alexa in the last 30 days.

What to Do If Alexa Is Down

If you are having trouble accessing Alexa, try these troubleshooting steps before concluding that the service is experiencing an outage.

1

Check your internet connection

Before assuming Alexa is down, verify that your internet connection is working. Try loading a different website like google.com. If other sites also fail to load, the problem is with your connection, not Alexa.

2

Clear your browser cache and cookies

Corrupted cache data can prevent Alexa from loading properly. Clear your browser cache and cookies, then try again. In most browsers you can do this from Settings > Privacy > Clear Browsing Data.

3

Try a different browser or device

If Alexa does not load in your current browser, try a different one (Chrome, Firefox, Safari, Edge). You can also try accessing Alexa from your phone or a different computer to rule out device-specific issues.

4

Flush your DNS cache

Stale DNS records can prevent your device from connecting to Alexa. On Windows, open Command Prompt and run "ipconfig /flushdns". On Mac, open Terminal and run "sudo dscacheutil -flushcache". On Linux, run "sudo systemd-resolve --flush-caches".

5

Try using a VPN

If Alexa is blocked in your region or your ISP is having routing issues, connecting through a VPN may resolve the problem. This is especially helpful if Alexa works for others but not for you.

6

Restart your smart home devices

Smart home services like Alexa depend on both cloud connectivity and local device health. Try restarting the Alexa device (unplug for 10 seconds), check your Wi-Fi connection, and ensure the Alexa app is updated to the latest version.

Frequently Asked Questions

Is Alexa down right now?
This page shows the real-time status of Alexa based on automated monitoring by Qodex. The status badge at the top of the page updates every 60 seconds. If Alexa is experiencing issues, you will see a "Down" or "Degraded" indicator along with details about when the problem was first detected.
Why is Alexa not working?
There are several reasons Alexa might not be working for you: (1) Alexa could be experiencing a server-side outage affecting all users; (2) your internet connection may be down or unstable; (3) your DNS cache may be stale; (4) a regional network issue could be affecting your connection to Alexa's servers; or (5) Alexa may be performing scheduled maintenance. Check the uptime chart above to see if our monitors are also detecting issues.
How long do Alexa outages usually last?
Most Alexa outages are resolved within 30 minutes to 2 hours. Major outages affecting all users are typically addressed as a top priority by Alexa's engineering team. Minor or regional outages may take longer to resolve. You can monitor the situation in real time on this page, which updates automatically.
Where can I report a Alexa outage?
You can report issues with Alexa through their official status page or support channels at https://alexa.amazon.com. You can also check social media platforms like Twitter/X for reports from other users. This Qodex monitoring page provides an independent, automated check of Alexa's availability.
Is Alexa down just for me?
If this page shows Alexa as "Operational" but you cannot access it, the issue is likely on your end. Try these steps: clear your browser cache, try a different browser or device, restart your router, try using a VPN, or check if your ISP is experiencing issues. If our monitors also show problems, it is a widespread issue.
How can I get notified when Alexa goes down?
You can set up free uptime monitoring alerts with Qodex. Sign up at qodex.ai and configure a monitor for Alexa (or any website). You will receive instant notifications via email, Slack, or webhook whenever Alexa goes down or comes back up.

Monitor Alexa Yourself

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